Newsletter || Dec25
It’s Christmas Eve, and the festive season is officially in full swing! We’d like to take a moment to thank you for your continued trust and support throughout the year. It has truly been a pleasure working with you and your families. We hope the days ahead bring you warmth, celebration, and a wonderful start to the new year.
Festive Season Operating Hours
Over the festive season, we will be closed on public holidays.
Otherwise, business as usual.
Our office is closed on these days
- Christmas Day
- Boxing Day
- New Years Day
NDIS & Plan Management Delays
We’d also like to make you aware that during this time of year, there may be delays in claims processing from the NDIS and some plan managers. These delays are outside of our control, but we will continue to submit claims promptly and keep everything moving as smoothly as possible.
Key Dates from NDIS
- If you make an NDIS payment request or have a recurring transport payment expected on
- 24 December 2025 to 28 December 2025 – it will be paid from 29 December 2025
- 29 December 2025 to 30 December – it will be paid from 31 December 2025
- 30 December 2025 to 1 January 2026 – it will be paid from 2 January 2026
Upcoming Change :: Pay Day Super
From 1 July 2026, Pay Day Super will come into effect. This means employers will be required to pay superannuation at the same time as wages, rather than quarterly. While this change is still some time away, we will make to make sure you are fully prepared and compliant when it comes into effect.
Key Points
- Pay Day Super starts 1 July 2026
- Super must be paid at the same time as wages
- Contributions should reach your employee's super fund within 7 business days of their pay day
Spotlight :: Manual transfer sling

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For those who have loved ones with mobility challenges, we’re often asked about equipment that can make daily care easier and safer. One item I’ve personally used for many years, both on land and in the water, is a quality lift manual handling sling. When used appropriately, it can be an excellent support for comfort, dignity, and safe transfers.
Wishing everyone a safe and joyous festive season.